FAQ

Q.Can I contact support via phone or email?

A.Our phone lines are open Monday to Friday 12pm to 5pm EST. You can also reach us anytime by email and our customer support specialists will get back to you as soon as possible.


Q. How can I cancel my subscription?

A. You can contact us via our support email [email protected] and phone (833-876-6767) anytime to cancel. You can also do it yourself by logging into your account, going into your settings and clicking on the 'Cancel Subscription' link.


Q. I'd like a refund. Do you offer a refund policy?

A. You may request a refund if you are not 100% satisfied with our service. You have up to 30 days from the day of signing up to do so. You will receive your initial payment back in full. If the 30 days pass and the subscription has renewed, you are no longer eligible to request a refund. To request a refund, give a call at 833-876-6767 to talk with a live representative.